By: Amin Fard


Since the start of Workplace from Facebook in 2017 Prepp has made it easy to create chatbots that delight employees. Based on over 100 chatbots implemented and 4 million messages sent to over 200.000 employees, we have learned what works and what doesn’t when it comes to chatbots for Workplace from Facebook!

 

Insight 1: Frequently asked questions chatbot:

The holy grail of chatbots! Save time for management and employees by reducing time spent on answering the same questions to employees over and over again! Just ask the chatbot and it will give the answer.

Sorry …

Internal communications


By: A.J. O’Connell

Your Employees Want Training But Have No Time For It. Micro-Learning Is the Answer. 

Tell your employees that they have to find the time in their workday to take a course on your organization’s learning management system (LMS), and you’re likely to hear groans.

It’s not that they don’t want to be taught — most workers do. A recent study from Deloitte suggests that younger employees don’t feel they got the skills they need from college — and they expect their employers to provide it.

It’s simply that most employees don’t have time for traditional workplace learning.

Internal communications

By: A.J. O’Connell

Have trouble connecting with your mobile workers? You might have a thing or two you can learn from the original remote workforce. 


When you think of getting internal communication to remote workers, what sort of workers do you think of? We’re willing to bet you think about telecommuters; full-time, white-collar workers, who work some or all of the time from home, usually on a computer.

If that’s who you pictured, it makes sense. Remote work is on the upswing. According to Globalworkplaceanalytics.com, the number of employees who work remotely has grown by 115 percent since 2005,

Internal communications

By: A.J. O’Connell

Getting everyone on the same page can sometimes feel like a herculean task. Here are the 10 biggest obstacles to good internal communications at work, faced by managers who just need to get their message through to staff, and some reasons why internal comms can be so challenging.

Internal communications should be so easy: you have important information to share with your department, you send it out, they read it, and you’re done, right? But it’s never that simple; employees ignore emails, collaborative work platforms are filled with social noise, and you never know who reads

Internal communications

By: A.J. O’Connell

What is compliance software, what does compliance software do, what does compliance software mean, who needs compliance software? You Do.

When you think “compliance software,” what do you think of? We’re willing to bet that you think of big banks, investing millions in software meant to keep them from running afoul of byzantine financial laws and regulations.

But while financial institutions do rely on compliance management technology to minimize risk, they’re not the only organizations who use compliance software. All companies need it, and not just for financial or legal reasons. Running a business means lots of …

Internal communications